Referrers not displaying in Referrers list within Maintenance. - Powered by Kayako eSupport Help Desk Software

08 Sep 2010

Support Center » Knowledgebase » Referrers not displaying in Referrers list within Maintenance.

	Referrers not displaying in Referrers list within Maintenance.

Article If your Referrers are not showing within the Maintenance section of myPractice please ensure you do not have a "filter" applied to the list.

A filter makes it easier to search for a particular group of people or to filter out any group you do not want to appear in the list.

When a filter is applied you will see the funnel icon in the top left of the Column header. (See image below).

You will also see the filter at the bottom left of screen (See image below).

To turn off the filter temporarily, untick the box next to Source (See image above).

To turn off the filter permanently, click the Funnel and Select "All" (See image below).