How do I add my own Letter template? - Powered by Kayako eSupport Help Desk Software

08 Sep 2010

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	How do I add my own Letter template?

Article To save a Template you can either click the File menu > Save as Template whilst in the Letter Editor, or copy the word document directly to the Letter Template folder.

By default this will either be in your Documents\myPractice folder or Public\Shared Documents\myPractice folder depending on whether myPractice was installed for 'All Users' or 'Just You'. You can find the location listed on the Options > Appointment Book screen, down the bottom where it says"Letter Template Location". Whenever the Letter editor is started, is scans that folder for any word docs and lists them.

One thing to note if you are using Office 2007 - the default Word document has a file extension of .docx eg myWordDocument.docx whereas the previous versions had a file extension of .doc eg myWordDocument.doc. myPractice doesn't cope with docx files yet. So if you are using documents created in Word 2007 then you will need to open them in Word and "Save As" a .doc file.

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07 Jun 2009 10:47 PM