08 Sep 2010 
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 Articles
 What are my Payment Options?
 You can choose to purchase myPractice with a Single Payment or via 4 Monthly Payments.If you choose the Single P
 What is License Activation?
 myPractice uses a License Activation process to distribute licenses.1) Trial - When you first start myPractice y
 How does the Network Edition licensing work?
 When you purchase the Network Server Edition, you will receive a license for one Network Client computer.  Subsequent Ne
 I've got a new computer and need to Activate myPractice, but it won't let me
 The myPractice license is tied to the computer it was installed on.  If you get a new computer, simply email us at
 I am in an office with other practitioners but we only have one computer which we share, can we use the Solo Edition of myPractice?
 No, the Solo Edition means that only 1 person can use myPractice and myPractice can only work on 1 computer. The Solo
 Are there any limitations or differences with the Trial Version of myPractice compared to the Full Version?
 No, the trial version of myPractice is a full unrestricted copy of myPractice with no limitations.
 Can I extend my 30 day Trial?
 Please raise a Support Ticket or
 I am currently using another database for all my client files. Is there a way this existing data can be imported into myPractice?
 Yes, we are happy to help you get your existing database moved into myPractice. Please see our page on
 What is the Password I need to log in to the myPractice Trial?
 Solo Edition - the password is "password", and you will be prompted to change this upon your first login.
 Do you have an edition for Mac computers? Will you ever make one?
 At this point in time we are assessing the demand for a Mac version.  We are planning on releasing a Web based version o
 What do you mean when you refer to myPractice Versions, myPractice Editions and myPractice Modules?
 Version refers to the development of myPractice.  A new version may include new features or bug fixes.Edition
 I do not see a myPractice Module that has been designed for my profession. Can you create one for me?
 Yes, myPractice can be modified to create a Module specific to your profession.  Please raise a Support Ticket or
 myPractice on a Terminal Server
 How does licensing for myPractice work on a Terminal Server?Server Component - myPractice Network Server must be installed on either the Terminal Server or another Networked Server. A Network Server License must be purchased for this purpose.
 Can I buy the Solo edition now and upgrade to a Network Edition later if I need/want to?
 Yes you can purchase the Solo edition now and upgrade to the Network Edition at a later time by paying for the difference between the Solo Edition and the Network Edition, for example, if the Solo Edition is $750 AUD and the Network Edition is $900 AUD th
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